EOFY Reflection: The Pandemic Year 

As the financial year comes to another busy close, it’s an opportunity to reflect on the achievements and challenges of the last 12 months at GWI.

Navigating the global pandemic brought unprecedented challenges this year. COVID-19 and its effects changed not only how we work and support our customers, but how we live our everyday lives. The GWI team did a great job of adjusting quickly to remote working whilst managing the individual challenges of isolation. We developed new services, implemented virtual engagement approaches and worked flexibly to deliver to our customers’ expectations, all whilst maintaining our exceptionally high standards of customer service.

The team transformed our existing program of knowledge exchange and networking events into virtual affairs, including ‘Conversations That Count’, ‘Wake Up With GWI’ and some brilliant webinars hosted by our senior experts. These were all successful and thought-provoking initiatives that we plan to continue.

At GWI, we are passionate about doing work that matters, making a real contribution to improving the lives of vulnerable Australians. Our ongoing work in child safety, youth justice and domestic and family violence has given us all a great sense of achievement. We’ve been influential too in enhancing data practices to improve patient outcomes in the healthcare sector, including initiatives in regional Queensland and rural NSW.

Our team has built a reputation for solving the most complex problems, leveraging a mixture of data, technology and business acumen to deliver significant value in the environmental sector, and to provide better student outcomes in the education sector.

GWI’s philanthropic culture persists with sponsorship and involvement in several notable causes including the Tech Girls Movement (getting schoolgirls into STEM), Autism Queensland (supporting autistic adults and children), Cairns Indigenous Art Fair (supporting indigenous art in the Far North), and the Vinnies CEO Sleepout and The World’s Big Sleepout (both in support of homelessness). We also established two CQUniCares GWI Scholarships at CQUniversity this year. We’re incredibly proud of our first two recipients, Michaela and Carolyn, and wish them well in their studies.

We are excited about finding new ways to create value for our customers, whatever the pandemic and its economic effects may throw at us. This year saw the addition of our NSW State Director and the opportunity to work in Victoria, New South Wales, the Northern Territory and all parts of Queensland, including the Far North, Central West Outback and Pacific Islands. And we continue to contribute to the economic development of the south-east corner, supporting a range of significant and exciting initiatives in all parts of the south east.

From everyone at GWI, thank you for your continued support throughout a challenging year. We’re set to meet this new financial year head-on, and eager to understand how we can help you to prosper.

GWI Managing Partner and Chief Executive Officer Neil Makepeace
Neil Makepeace, GWI CEO & Managing Partner